BREAKING NEWS – Seattle, Washington – A viral video of a Costco customer returning a couch purchased over two years ago sparked online discussion about the wholesale retailer’s return policy and whether customers are abusing it.
A woman named Jackie shared she bought a couch from Costco over two and a half years ago, in a video posted last week to TikTok that’s attracted nearly 3 million views.
Jackie admits she was nervous to return the large item to the warehouse store and felt intimidated by other shoppers staring at her while waiting in line.
“But who cares. Return it. They have an awesome return policy,” she tells her followers. “Buy your furniture from Costco, girl. You can return it when you don’t like it anymore.”
Last month she planned on returning an 8-track player, until she found out that Woolworths is out of business.